PetHearth

FAQ

Straight answers to the questions pet parents ask us most.

How often should I feed my pet?

Most adult dogs do well with two meals a day; puppies need three to four. Adult cats prefer smaller, more frequent meals — twice daily is typical. Always follow the portion guidance on a complete-and-balanced food and adjust for weight and activity.

Is a microchip a GPS tracker?

No. A microchip is a passive ID tag scanned by shelters and clinics; it has no battery or location signal. For live tracking, you need a separate GPS collar or tag. But a microchip is the most reliable way to prove ownership and reconnect after a pet is found.

How do I stop my cat from scratching furniture?

Redirect, don't punish. Provide appealing scratchers (vertical and horizontal, sisal and cardboard), place them near the furniture they target, and reward use. Keep claws trimmed and consider nail caps. Never declaw — it's a painful, irreversible amputation.

What should I do if my pet goes missing?

Act fast: search nearby, call them, check shelters daily, post on local lost-pet groups and social media, and make sure your microchip contact info is current. The 2026 reunion cases on our Help Pets Home page all succeeded because of microchips.

How much exercise does my dog need?

It depends on breed, age, and health. Many dogs thrive on 30–60 minutes daily plus mental enrichment. Working and herding breeds need more; brachycephalic and senior dogs need gentler, shorter sessions. A tired dog is usually a well-behaved dog.

Are grains bad for dogs and cats?

For most pets, no. Grain allergies are rare; whole grains like brown rice and oats are digestible energy sources. Grain-free diets are only necessary when a vet diagnoses a specific grain sensitivity. Talk to your veterinarian before switching.

When should I take my pet to the vet?

Annually for healthy adults, twice yearly for seniors. Seek prompt care for vomiting/diarrhea lasting over a day, difficulty breathing, collapse, seizures, unexplained weight loss, or sudden behavior changes. When in doubt, call your clinic.

How can I help my pet live longer?

Keep them at a healthy weight, feed complete nutrition, exercise body and mind, stay current on preventive care (vaccines, parasite control, dental), and build a strong bond through gentle, consistent interaction.